Integrations

P3chat integrates nicely with some popular services providing additional value to our customers. The following integrations are available now.


Zendesk

Added: Aug 2013

The most recent addition to our integrations family, Zendesk is a powerful Customer Service and Help Desk software that offers great tools for all support tasks.

P3chat integration adds one more power tool to Zendesk — professional Live Chat. After integration, the following features instantly become available:
  • automatic tickets creation after Live Chat conversation
  • viewing Zendesk profile details of visitors in real-time using P3chat Rich Web Client app
  • creating tickets manually within RWC in just one-click

Please read this step-by-step guide to start using this integration as quickly as possible.

HappyFox

Added: Jan 2013

HappyFox was named the most beautiful Help Desk and ticketing software. Packed with tons of useful features it contributes greatly to our common goal — making your customer support a delight.

This integration allows you to share P3chat conversation transcripts and offline messages with HappyFox by creating tickets automatically. Learn more from this blog post.

CMS / E-commerce


Integration with different CMS / E-commerce systems is the easiest way to add Live Chat to your pages using familiar tools, like plugins or modules (whatever is supported by your CMS/E-commerce system).

P3chat supports the following plugins:



2 comments:

  1. Hello,
    Can you tell me if I could used "P3chat direct" with Wix.( http://www.wix.com/ )
    best regards
    Philippe

    ReplyDelete