Wednesday, June 5, 2013

Rich Web Client

We are happy to announce the release of a new P3chat application that revolutionizes the way operators work with customers today. We call it simply: Rich Web Client, and it is a super easy way for operators to engage with customers. As name suggests, it requires no installation as it runs in a any modern browser (IE9+, FF, Chrome, Opera, Safari).

For those of you who can't wait, here's the way to try it out: 1) create new Web-client operator in P3chat dashboard and 2) follow instructions in email sent to you afterwards. For the rest of you, I'm going to give a quick recap of all major features. Read on!

Tuesday, June 4, 2013

Google vs XMPP vs P3chat

Recently, a lot of news sites were flooded with a 'shocking' announcement — Google is dropping XMPP protocol in favor of its home-grown Hangout technology. In this blog post I want to shed some light on the (relevant) details and how it may affect P3chat users.