Especially it’s useful when you keep asking yourself: ‘How to create canned responses?’, ‘How to make automatic answers?’ or ‘How to give great and quick answer for the customer?’. These questions pushed us to create Canned responses for P3chat (as well as your feedback, of course!).
How Canned Responses work with Live Chat
Easy, isn’t it?
First step is authoring Canned responses. This can be done on Settings > Canned responses pane:
Second step is using responses. It is as easy as typing a few keystrokes in the chat box:
|Pic2. RWC Chat dialog. Using canned responses.|
The gory details
Not so bad? We eager to hear some feedback from you and enhance the feature based on the feedback received.