Wednesday, December 12, 2012

User name

From now on, P3chat Live Chat may ask site visitors to introduce themselves automatically. It is both pleasing for clients when they get more personal service and useful for operators who can better track the visitors and quickly recall the past conversations in history.

This feature can be enabled in admin panel's site page by checking "Ask for name" checkbox as shown on the picture below.

Once configured, the following prompt will appear in the chat window:

Looking forward for your feedback.

If you're not P3chat user yet, try this feature by signing up for FREE 14 days trial.

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