Monday, August 13, 2012

Proactive online chat statistics

As most of you may be know we have proactive chat feature called Rules.
Now after some time is passed we have collected statistics about rules which can help you in own rules configuration. Here we will talk only about first type of rules: time on site.
 You can see auto chat open delay ordered by popularity bellow:

online chat statistics
 
   1.   0 sec - 22.3%   
   2.    60 sec - 10.9%
   3.    10 sec -   9.8%
   4.    30 sec -   9.8%
   5.      5 sec -   9.3%
   6.  300 sec -   4.6%
   7.  120 sec -   4.6%
   8.   3 sec -   3.7%
   9.    20 sec -   3.5%
  10. 180 sec -   3.3%
  11. other      - 18.2%

As is shown 0 sec. delay is most popular choice.

We will update this article after one week and tell you how much success dialogs happened for every configured delay from list above. Before this update you can live your guesses here in comments about first 3 places. Most intuitive commentator will get 2 months of p3chat subscription for free.

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